Heather Luna

Born and raised in the United States, I spent 17 years in England, where I worked in education for sustainable development, founded a local organisation to support sustainability, and founded an organisation to support refugees and asylum seekers.

An experienced and innovative coach/facilitator/consultant, I work with individuals and organisations on cultural change, offering a non-tick-box approach to the complexity of systems, conflict, diversity, equity, and inclusion. My approach is emergent and conversational, always based upon the context of the organisation itself / the individuals themselves and the challenges being faced.

keduzi is an invented word.

“Doozy” is an English word used, mainly, in the United States and Canada to indicate something big, an extraordinary challenge.

Organisations and individuals face big challenges: discrimination, poor workplace culture, misalignment between values and work, cultural challenges, difficult conversations. 

“Qué” means “How” in Spanish, as in, “Qué divertido!” (“How fun!” “What fun!”). So “Qué Doozy!” would mean “What a big challenge!” But we are spelling it keduzi to be different. And to make it easier to pronounce for all our international clients.